Privacy Policy

Introduction

Hey there! Look, we get it - privacy policies aren't exactly exciting reading material. But here at Valorynth Chronos Fitness, we're pretty serious about keeping your personal info safe. This document lays out what data we collect, why we need it, and how we're protecting it.

We're based in Vancouver, BC, and we follow all Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act). If you've got questions or something doesn't make sense, just shoot us a message - we're happy to explain things in plain English.

Information We Collect

Alright, let's break down what info we actually collect when you train with us:

How We Use Your Data

We're not just collecting this stuff for fun. Here's what we actually do with your information:

• Delivering Training Services: Customizing your workout programs, tracking your progress, and making sure you're getting results that match your goals
• Safety First: Understanding your medical background helps us keep you injury-free and training smart
• Communication: Sending class schedules, appointment reminders, program updates, and yeah - occasionally some promotional offers (you can opt out anytime)
• Payment Processing: Handling memberships, session packages, and keeping your billing sorted
• Website Improvements: Figuring out what's working and what's not so we can make things better
• Legal Compliance: Meeting our obligations under Canadian law and keeping proper business records

Data Sharing & Third Parties

We're not in the business of selling your personal info. Period. But we do share data with a few trusted partners who help us run things:

• Payment Processors: Secure services that handle credit card transactions
• Cloud Storage Providers: Where we safely store client records and workout data
• Email Service Providers: For sending newsletters and appointment confirmations
• Scheduling Software: To manage bookings and class registrations
• Analytics Tools: Helping us understand website traffic and user behavior

All these partners are bound by strict confidentiality agreements and only get access to what they absolutely need to do their job. We also might share info if legally required (like a court order) or to protect someone's safety in an emergency.

Cookies & Tracking Technologies

Our website uses cookies - not the chocolate chip kind, unfortunately. These are small files that help us remember your preferences and understand how you use our site.

Most browsers let you control cookies through their settings. Just know that blocking some cookies might affect how the site works for you.

Data Security Measures

We take security seriously around here. Your data is protected through:

• Industry-standard encryption for all sensitive information
• Secure servers with regular security audits and updates
• Limited staff access - only people who need it for their job can see your info
• Regular backups to prevent data loss
• Secure password protocols and two-factor authentication for staff accounts
• Physical security measures at our facility

That said, no system is 100% bulletproof. If there's ever a data breach, we'll let you know ASAP and take immediate action to fix it.

Your Privacy Rights

Under Canadian privacy law, you've got some important rights when it comes to your personal data:

To exercise any of these rights, just email us at info@valorynthchronos.info or give us a call.

Data Retention Period

We don't keep your data forever. Here's our general approach:

• Active Members: We maintain your complete records while you're training with us
• After Membership Ends: We keep basic contact and financial records for 7 years (tax and legal requirements, y'know)
• Health & Fitness Data: Retained for 3 years after your last session for liability purposes
• Marketing Data: Removed within 90 days of opting out
• Website Analytics: Aggregated and anonymized after 26 months

If you want us to delete specific information sooner, reach out and we'll see what we can do while staying compliant with legal requirements.

Children's Privacy

We train teens aged 16 and up, but only with proper parental consent for anyone under 19. If you're a parent or guardian, you've got the right to access, review, and request deletion of your child's information.

For minors, we collect only what's necessary for safe and effective training. We're extra careful with this data and never use it for marketing purposes.

Changes to This Policy

Sometimes we need to update this privacy policy - whether it's new laws, changes to our services, or better ways to protect your data. When we make significant changes, we'll let you know via email or a notice on our website.

The "Last Updated" date at the top of this page shows when the most recent changes were made. We recommend checking back occasionally to stay informed.

Questions or Concerns?

Look, if anything in this policy is unclear or you've got specific questions about how we handle your data, don't hesitate to reach out. We're real people and we're happy to talk through any concerns.